Shipping Policy
Shipping Policy for PetNovaClothing
Last updated: 8/19/2024
Shipping Locations
PetNovaClothing ships products to the United States, Canada, and Europe. We do not ship to locations outside these regions.
Shipping Methods and Costs
We offer standard shipping for all orders. Shipping costs are calculated based on the destination and the size of the order. The total shipping cost will be displayed at checkout.
Order Processing Time
All orders are processed within 1-3 business days. Please note that orders are not processed on weekends or holidays.
Delivery Time
Estimated delivery times are as follows:
- United States: 3-7 business days
- Canada: 5-10 business days
- Europe: 7-14 business days
Please note that these are estimated times and actual delivery may vary depending on the carrier and destination.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the tracking number provided.
Lost, Stolen, or Damaged Items
If your order is lost, stolen, or damaged during shipping, please contact us at [Your Contact Information] within 7 days of the estimated delivery date. We will issue a refund for the affected items.
Shipping Restrictions
We currently ship only to the United States, Canada, and Europe. We do not ship to PO boxes, APO/FPO addresses, or any other locations outside these regions.
Changes to This Shipping Policy
We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new terms.
Contact Us
If you have any questions about this Shipping Policy, please contact us at (301) 880-4165 or support@petnovaclothing.com